Privacy Policy

Last Updated: August 2026

Welcome to The Power Cart, operated by Power Vista Technologies. We respect your privacy and are committed to protecting the personal information you provide when you visit our website, place an order, contact us, or use our services.

This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and the circumstances in which it may be shared with third-party service providers.

By using ThePowerCart.com, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you interact with our website, we may collect the following information:

Personal Information

Name
Email address
Mobile or telephone number
Billing address
Shipping or delivery address
Order and transaction details
Information you provide when contacting our customer support team

Payment Information

Payments made through our website may be processed by third-party payment gateways or financial service providers.

We generally do not store complete payment card, banking, or other sensitive payment credentials on our own servers. Payment information may be processed directly by the applicable payment service provider in accordance with its privacy and security practices.

Technical & Usage Information

When you visit our website, certain technical information may be collected automatically, including:

IP address
Browser type and version
Device type
Operating system
Pages visited
Referring website or source
Date and time of visits
Website usage and interaction information

We may use this information to maintain website security, analyse website performance, understand user behaviour, and improve our services.

2. How We Use Your Information

We may use personal information for the following purposes:

To process, confirm, and deliver your orders.
To communicate with you regarding your orders and transactions.
To provide customer support and respond to enquiries.
To process returns, refunds, replacements, and warranty-related requests.
To process payments through authorised payment service providers.
To improve our website, products, services, and customer experience.
To maintain website security and prevent fraud, abuse, or unauthorized activity.
To comply with applicable legal, regulatory, tax, and accounting requirements.
To send promotional communications where permitted and where applicable consent or another lawful basis is required.

3. Cookies & Tracking Technologies

The Power Cart may use cookies and similar technologies to improve website functionality and understand how visitors use our website.

Cookies may help us:

Remember preferences.
Maintain essential website functionality.
Understand website traffic and usage patterns.
Improve website performance and usability.
Measure the effectiveness of marketing and advertising activities.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the website.

Where third-party analytics, advertising, or similar technologies are used, those providers may process information in accordance with their own privacy policies.

4. Sharing of Personal Information

We do not sell or rent your personal information to third parties.

We may share limited personal information with trusted third parties where reasonably necessary to provide our products and services, including:

Payment service providers for processing transactions.
Courier and logistics partners for order delivery.
Technology and hosting providers that help operate and maintain our website.
Analytics and marketing service providers, where applicable.
Professional advisers, auditors, or service providers, where reasonably necessary.
Government authorities or law-enforcement agencies where required by applicable law or a lawful request.

Third-party service providers may receive only the information reasonably necessary to perform the services for which they have been engaged.

5. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

These measures may include access controls, secure systems, encryption where appropriate, and other security safeguards.

However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure. While we take reasonable precautions, we cannot guarantee absolute security of information transmitted to or through our website.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including order processing, customer support, accounting, tax, legal, dispute-resolution, security, and other legitimate business requirements.

When personal information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and regulatory requirements.

7. Your Privacy Rights

Subject to applicable law, you may have rights regarding your personal information, including the ability to:

Request information about the personal data we process about you.
Request correction of inaccurate or incomplete personal information.
Request deletion of personal information where applicable.
Withdraw consent where processing is based on consent.
Raise a concern or complaint regarding the handling of your personal information.

Requests may be submitted using the contact details provided in the Contact Us section below.

We may need to verify your identity before processing certain requests in order to protect your information from unauthorized access.

8. Marketing Communications

Where applicable, we may send you promotional communications about products, offers, services, or updates.

You may opt out of promotional communications by using the unsubscribe option provided in the communication or by contacting us.

Please note that even if you opt out of promotional communications, we may continue to send essential transactional or service-related communications, such as order confirmations, delivery updates, payment notifications, or information relating to your account or purchase.

9. Third-Party Websites

Our website may contain links to third-party websites, services, manufacturers, payment providers, or other external platforms.

We are not responsible for the privacy practices, security, content, or policies of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

10. Children's Privacy

Our website is intended for general consumers and is not specifically directed at children.

We do not knowingly request or intentionally collect personal information from children where prohibited by applicable law.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can take appropriate action.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, services, or applicable legal and regulatory requirements.

Any updated version will be published on this page with the revised Last Updated date.

We encourage you to review this page periodically to stay informed about how we handle personal information.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

The Power Cart
Operated by: Power Vista Technologies
Address: 145, Pocket 6, Sector 24, Rohini, New Delhi, Delhi – 110085
Email: info@thepowercart.com

When contacting us regarding personal information, please provide sufficient details to help us understand and process your request.

13. Applicable Law

This Privacy Policy shall be interpreted in accordance with the applicable laws and regulations of India relating to privacy, data protection, and electronic commerce.

Nothing in this Privacy Policy is intended to limit any rights or remedies available to individuals under applicable law.